Privacy Policy

Title V of the Gramm-Leach-Bliley Act (GLBA) generally prohibits any financial institution, directly or through its affiliates, from sharing nonpublic personal information about you with a nonaffiliated third party unless the institution provides you with a notice of its privacy policies and practices, such as the type of information that it collects about you and the categories of persons or entities to whom it may be disclosed. In compliance with the GLBA, we are providing you with this document, which notifies you of the privacy policies and practices of General Financial, Inc.

We may collect nonpublic personal information about you from the following sources:

• Information we receive from you, such as on applications or other forms.
• Information about your transactions we secure from our files, or from our affiliates or others.
• Information we receive from a consumer reporting agency.
• Information that we receive from others involved in your transaction, such as the real estate agent or lender.

Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional nonpublic personal information will be collected about you.

We may disclose any of the above information that we collect about our customers or former customers to our affiliates or to nonaffiliated third parties as permitted by law.

We also may disclose this information about our customers or former customers to the following types of nonaffiliated companies that perform marketing services on our behalf or with whom we have joint marketing agreements:

• Financial service providers such as companies engaged in banking, consumer finance, securities and insurance.
• Non-financial companies such as envelope stuffers, file scan and/or storage companies and other fulfillment service providers.

WE DO NOT DISCLOSE ANY NONPUBLIC PERSONAL INFORMATION ABOUT YOU WITH ANYONE FOR ANY PURPOSE THAT IS NOT SPECIFICALLY PERMITTED BY LAW UNLESS SPECIFICALLY SET FORTH IN THIS DOCUMENT.

We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

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When you choose to give personal information that we may request to us over the Internet, we will endeavor to inform you how we will use your information. When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.

We ask for personal information such as name, address, e-mail address, and other details. Providing us your information will help us provide more services and solutions, as well as improve the quality of the services we already offer.

Personal Information Privacy

General Financial, Inc. will take all appropriate steps necessary in order to keep your personal information confidential. Those steps include limiting access to information databases, communicating this policy statement to all employees and establishing and enforcing penalties for violating this statement.

We may disclose any of the information that we collect about our customers or former customers to our affiliates or to nonaffiliated third parties as permitted by law.

We will not sell, rent, or give away your personal information to other companies for use in selling others’ products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our information. We will vigorously enforce all privacy agreements we have with other companies.

We will communicate with you via e-mail or other online delivery devices only if the you agree to receive those communications. Persons who believe they are receiving our communications in error, or no longer desire to receive them, should inform us and we will remove those names from our mailing lists.
General Financial, Inc. will be judicious in the use of e-mail and paper mail to communicate with you. We will, at all times, put ourselves in the place of the recipients of our mail and treat you as we ourselves would like to be treated.

Our site shares website usage information about visitors to our website with reputable third-party companies for the purpose of gathering aggregate information about site traffic and usage. For these purposes, we and our third-party companies note some of the pages you visit on our Web site through the use of pixel tags. The information collected by our third-party through the use of these pixel tags is not personally identifiable.

Information Privacy and Security

The transaction processing services employed by General Financial, Inc. may use the Secure Sockets Layer (“SSL”) protocol to safeguard your information during online transactions. None of the people who have made applications through our website using SSL have reported to us fraudulent use of their information. We believe SSL to be a very safe encryption method. For more information about SSL, click here.

For your protection, never put your sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect your personal information has been intercepted, we will immediately notify you.

General Financial, Inc. uses “cookies”.

If you wish to update or correct the personal information about you held by General Financial, Inc., or if you have any questions about this privacy statement, the practices of this site, or transactions with us, please contact us.

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in  this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track  your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the  ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve the user experience. You can choose to disable the Service at http://www.clicktale.net/disable.html.

Collection and Use of Bank Account Information

If we extend credit to you, we will consider the bank account information provided by you as eligible for us to process payments against. In addition, as part of our information collection process, we may detect additional bank accounts under your ownership.  We will consider these additional accounts to be part of the application process.